Most frequently asked questions

We recommend that you enrol your trainee as soon as you are both happy that dentistry is the career they want to stay in. The GDC require a trainee dental nurse to be registered on an accredited course to begin academic training before becoming clinical in practice, they should not nurse until they are enrolled with us.

For the diploma course we need a completed application form for the trainee dental nurse and the £185 non-refundable deposit. We will then send the practice a certificate of enrolment to prove the staff member is enrolled with an accredited course provider. This can be kept in their staff folder should CQC wish to see proof that they are registered for training . We will then contact the employer and student just before the course begins to start the paperwork process and organise the payment for the course. The course will be paid in full by the start date.

Applications for the post certificate courses need to be completed and returned to us with full payment for the relevant course. We will then contact the student and employer to arrange the rest of the paperwork. Full enrolment and access to our lectures and the NEBDN’s pebblepad platform to begin the Record of competencies (ROC’S) can take up to 28 days but students can start courses within a week or two of application. Flexible payment options for self funding students are available upon request.

All the NEBDN courses we provide requires trainees/students to complete and record work carried out in clinical practice where they are employed.

A set amount of day to day clinical experiences are recorded by a student onto the NEBDN platform pebblepad. This is called a record of experience (ROE) for the diploma and a record of competency (ROC) for the post certificate courses.

The procedures they record need to be witnessed by a GDC registered member of the dental team. You are not restricted to one witness per student for the entire course, you can have multiple witnesses per student per course. We advise that you think about your own practice dynamics and how it will best work for you. So for example if you have a GDC registered sterilisation nurse, they could witness the trainee carry out all the sterilisation procedures. A dental hygienist can witness a topical fluoride application, an OHE qualified dental nurse can witness an OHE trainee give an OHE session (proof of qualification required).

This means a busy clinician is not committed to witnessing all procedures that other members of the dental team can do instead. All witnesses must read and understand the NEBDN witness guidance that will be provided by us before the students training commences. The NEBDN no longer require witnesses to undertake the formal training and obtain a certificate that has been required in previous years.

The National Examining Board of Dental Nurses (NEBDN) require each witness to read and fully understand the witness toolkit. It is accepted that witnesses are all registered dental professionals, by reading this document witnesses accept they understand their role in that students training and take responsibility when they witness them in practice.

Quite often a practice manager will take on this role. A mentor does not have to be a GDC registrant if they are not witnessing the students practical work.

A mentor is the person in the practice who accepts overall responsibility for the students clinical training. The mentor may also choose to be the students witness but they do not have to do this.

The mentor will need to check that the student is progressing well with their clinical skills/sessions, make sure that they are attending the course whether it be online or tutored and completing their work in a timely manner.

The mentor will liaise between the student, the practice and the training centre.
The course tutor will be in contact with the mentor regularly and we contact them if we have concerns that the student is falling behind with their work. Occasionally a remediation plan may be required to help a student get back on track with their work. Our aim is to create a supportive team approach towards any member of staff’s training with our centre.

We do not recommend a set amount of surgery time for any trainee. A trainee dental nurse must spend some time working in a clinical setting, not just observing another dental nurse but building up real experiences. The allocated surgery time depends on the hours that person works and their ability and speed to learn new things.

The practice should organise the correct amount of surgery time needed based on that person, it is not possible to complete the ROE if the trainee is only working on reception or in an office.

Your trainee can work in surgery before starting our course, in fact we encourage and advise that they do so. However you must comply with the GDC guidelines when employing a trainee dental nurse and enrol them onto our course first.

The NEBDN are the awarding body of the qualification, they provide all elements of the final written and OSCE examinations. They have their own separate policies regarding refunds and they do not offer refunds once they have processed your member of staffs data. This paperwork can be processed up to two months before the start of the course, Please contact us at your earliest convenience if you need to withdraw a member of your team from starting training with us.

Yes, We can offer a plan to suit your needs. Please email us at erica@dentalnurse.training with you enquiry and a rough idea of what payments you can manage and we will get back to you.

No, The diploma in dental nurses course that is accredited by the NEBDN does not currently offer funding for trainees.

The benefit of training through us is that is allows flexibility for your trainee to access the lectures around their working hours, you do not lose that member of staff to a college one day a week. The duration of the diploma is also a year as opposed to a two year course through the apprenticeship route.

Trainee dental nurses that train with us must be allowed time in work to complete their ROE on a regular basis and be provided with adequate support.

Most practices that train through us have an agreement with the trainee to recuperate a percentage of the training  fees should they leave the practice within a set amount of time.


Still have questions?