Freedom of Information
The policy ensures Dental Nurse Training Ltd complies with the Freedom of Information Act 2000, allowing the public to access information held by the training provider, with certain exemptions.
2. Scope
Applies to all staff, learners, and external parties requesting information.
3. Key Procedures
- Requesting Information: Requests must be made in writing and should clearly state the information needed.
- Acknowledgment & Response: Requests are acknowledged within 5 working days and responded to within 20 working days. Some information may be exempt (e.g., personal data, commercial sensitivity).
- Exemptions: Information may be withheld based on exemptions like confidentiality or commercial sensitivity.
- Appeals Process: If the requester is dissatisfied, they may request an internal review, which will be completed within 10 working days.
- Record-Keeping: Requests and responses are documented and stored for a minimum of 3 years.